Privacy Policy

Last updated: 2026

This Privacy Policy explains how Actual Intelligence Labs ("we," "us," or "our"), an AI-systems studio based in Sarasota, Florida, collects, uses, and protects information when you visit our website, contact us, or otherwise interact with our services. By using our website or providing us your information, you agree to the practices described below.

1. Information We Collect

We collect only the information needed to respond to you and operate our business:

• Contact information you provide directly — such as your name, email address, and phone number — when you fill out a form, start a chat, or email us.
• Message content you send us through our website chat widget, contact forms, email, or SMS.
• Usage data collected automatically — such as pages viewed, approximate location derived from IP address, browser and device type, and referring pages — to understand how our site is used and to keep it secure.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you messages related to your inquiry or engagement, including by email and, where you have consented, by SMS.
• Operate, maintain, secure, and improve our website and services.
• Comply with our legal obligations and enforce our terms.

We do not use your information for automated decision-making that produces legal or similarly significant effects about you.

3. SMS / Text Messaging & A2P Consent

By submitting your phone number or opting in, you consent to receive SMS messages from Actual Intelligence Labs. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

SMS consent is not a condition of purchasing any goods or services. You may opt out of receiving text messages at any time by replying STOP to any message we send. For assistance, reply HELP or contact us using the details below. Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell your personal information. We share information only in these limited circumstances:

• Service providers who perform functions on our behalf — such as hosting, messaging delivery, and analytics — and who are bound to use the information only to provide those services to us.
• Legal and safety reasons, when required by law or to protect the rights, property, or safety of our users, the public, or our company.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated above, mobile information and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies & Analytics

Our website may use cookies and similar technologies to remember preferences, keep the site secure, and measure traffic and performance. We may use privacy-respecting analytics to understand aggregate usage. You can control or disable cookies through your browser settings; some features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy — typically for the duration of our communication or engagement with you — and thereafter as required to comply with our legal, accounting, or reporting obligations. When information is no longer needed, we delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain communications. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law. You can unsubscribe from emails using the link in any message and from SMS by replying STOP.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.

11. Contact Us

Questions about this Policy or your information? Reach us at: